Renting

Send a repair request letter to your landlord

Describe what needs fixing and how long it's been. Genie drafts the notice, we find the landlord or management address, and mail it.

First-Class from $3.99 · Certified Mail $9.99 with tracking and a delivery record

Prices shown cover a one-page letter. Extra pages and applicable tax cost more; review your total before paying.

See a sample before you start.

A complete fictional example. Genie drafts your letter from your own details, and you review every word.

John Doe
123 Happy Place

Anytown, US 12345

September 16, 2026

Acme Property Management
123 Acme Way, Suite 200

Anytown, US 12345

Dear Property Management Team,

I am writing about the leaking kitchen faucet at my rental home, 123 Happy Place, Anytown, US 12345. I first noticed the leak on September 8, 2026, and reported it through the maintenance portal that day under reference MR-207.

I have been wiping the surrounding counter to keep it dry, but the leak returns even when the handle is fully closed. Please have the maintenance team assess the faucet and the connection underneath it. I can discuss an appointment time by email so access can be coordinated in advance.

The faucet continues to drip when turned off, and water is collecting around the base. Please let me know when a repair can be arranged and how you would like to coordinate access. You can reach me at john.doe@example.com.

Sincerely,
John Doe

Start my repair request

What this letter is

A repair request letter is written notice to a landlord, property manager or HOA that something in the unit needs to be repaired. This matters more than it sounds: in most states a landlord's repair obligations and a tenant's remedies only start running once the landlord has been given notice, and written notice is what makes that date provable. Verbal requests to a leasing office frequently leave no trace at all.

What to put in it

  • The rental address and unit number, and your contact details.
  • Exactly what is broken or unsafe, and where in the unit.
  • When you first noticed it and every time you have reported it, with dates.
  • Any effect on habitability — no heat, no hot water, a leak, pests, a safety hazard.
  • A reasonable deadline for the repair to be made.
  • Photos, if you have them — they are printed and mailed with the letter.

The notice date is the whole point. A mailed letter — especially Certified, with a delivery record — fixes the date the landlord was told, which is the fact everything else in a repair dispute hangs off.

From a prompt to the post office in 3 steps.

  1. 1

    Describe it

    Say what happened in plain words. No templates to pick.

  2. 2

    Genie drafts & checks

    It writes the letter in the right tone and finds the recipient's address.

  3. 3

    Preview and send

    Approve the exact letter and we post it. Certified adds tracking and a delivery record.

Pay per letter

Choose how to mail it.

Drafting, printing, postage, and handling included. No subscription.

First-Class

$3.99 / one-page letter

A printed letter sent through USPS.

For everyday correspondence. Does not include Certified tracking.

Certified Mail

$9.99 / one-page letter

USPS tracking and a delivery record.

Keep a record of the mailing and check its delivery status.

Good to know.

Can I send this to a property management company instead of the owner?

Yes. Give Genie the management company's name and it searches for a mailing address for you to confirm. If your lease names an address for notices, use that one — leases usually specify where notice must go.

Can I include photos of the problem?

Yes. Attach photos and they are printed and mailed behind your letter — on standard letter-size paper, with color preserved at no extra charge. Pages after the first are $0.49 each.

What if the landlord ignores it?

PostalGenie mails the letter and gives you a PDF copy plus, with Certified Mail, a record of delivery. What you do next is up to you and, if it is a legal question, to a qualified attorney — we are a mailing tool, not a law firm.

*PostalGenie is a technology tool, not a law firm. Letters generated through PostalGenie are not legal advice and may not satisfy specific legal notice requirements. Consult a qualified attorney for legal matters.

Other letters Genie sends.

Send a repair request letter to your landlord, today.

You say it. Genie drafts and sends it.

Start my repair request

Disclaimers

  1. Prices are shown exclusive of sales tax; applicable sales tax is calculated and added at checkout. The base price covers a one-page letter ($3.99 First-Class, $9.99 Certified Mail); for multi-page letters, $0.49 per additional page (and a one-time $5.50 large-letter fee for 6 or more pages) are added and shown before payment. Handwriting, a voice note and read aloud are optional $0.99 add-ons each, offered where available and also shown before payment. Letters may be up to 12 pages.
  2. Genie is an automated AI system, not a person. It drafts each letter from the information you provide and does not add facts or claims you did not supply. AI-generated output may vary or contain errors; you are responsible for reviewing and approving the final letter, and no letter is mailed without your approval.
  3. Address lookup and verification rely on third-party data and are provided on a best-efforts basis. Accuracy is not guaranteed; you are responsible for confirming the recipient’s address before sending.
  4. Delivery times are estimates, not guarantees. Statutory deadlines, notice periods and filing requirements vary by state, contract and program — check the ones that apply to you.