Send a repair request letter to your landlord
Describe what needs fixing and how long it's been. Genie drafts the notice, we find the landlord or management address, and mail it.
First-Class from $4.99 · Certified Mail $14.99 with tracking and a delivery record
What this letter is
A repair request letter is written notice to a landlord, property manager or HOA that something in the unit needs to be repaired. This matters more than it sounds: in most states a landlord's repair obligations and a tenant's remedies only start running once the landlord has been given notice, and written notice is what makes that date provable. Verbal requests to a leasing office frequently leave no trace at all.
What to put in it
- The rental address and unit number, and your contact details.
- Exactly what is broken or unsafe, and where in the unit.
- When you first noticed it and every time you have reported it, with dates.
- Any effect on habitability — no heat, no hot water, a leak, pests, a safety hazard.
- A reasonable deadline for the repair to be made.
- Photos, if you have them — they are printed and mailed with the letter.
The notice date is the whole point. A mailed letter — especially Certified, with a delivery record — fixes the date the landlord was told, which is the fact everything else in a repair dispute hangs off.
From a prompt to the post office in 3 steps.
- 1
Describe it
Say what happened in plain words. No forms, no templates to pick.
- 2
Genie drafts & checks
It writes the letter in the right tone and finds the recipient's address.
- 3
Preview and send
Approve the exact letter and we post it. Certified adds tracking and a delivery record.
Good to know.
Can I send this to a property management company instead of the owner?
Yes. Give Genie the management company's name and it searches for a mailing address for you to confirm. If your lease names an address for notices, use that one — leases usually specify where notice must go.
Can I include photos of the problem?
Yes. Attach photos and they are printed and mailed behind your letter — in black and white, on standard letter-size paper. Pages after the first are $0.49 each.
What if the landlord ignores it?
PostalGenie mails the letter and gives you a PDF copy plus, with Certified Mail, a record of delivery. What you do next is up to you and, if it is a legal question, to a qualified attorney — we are a mailing tool, not a law firm.
*PostalGenie is a technology tool, not a law firm. Letters generated through PostalGenie are not legal advice and may not satisfy specific legal notice requirements. Consult a qualified attorney for legal matters.
Other letters Genie sends.
Send a repair request letter to your landlord, today.
You say it. Genie writes it, addresses it, and gets it in the mail.
Start your letterDisclaimers
- Prices are shown exclusive of sales tax; applicable sales tax is calculated and added at checkout. The base price covers a one-page letter ($4.99 First-Class, $14.99 Certified Mail); for multi-page letters, $0.49 per additional page and a one-time $5.99 large-letter fee (7 or more pages) are added and shown before payment. The handwritten style is an optional $1.99 add-on, also shown before payment. Letters may be up to 12 pages.
- Genie is an automated AI system, not a person. It drafts each letter from the information you provide and does not add facts or claims you did not supply. AI-generated output may vary or contain errors; you are responsible for reviewing and approving the final letter, and no letter is mailed without your approval.
- Address lookup and verification rely on third-party data and are provided on a best-efforts basis. Accuracy is not guaranteed; you are responsible for confirming the recipient’s address before sending.
- Delivery times are estimates, not guarantees. Statutory deadlines, notice periods and filing requirements vary by state, contract and program — check the ones that apply to you.