First-Class
A printed letter sent through USPS.
For everyday correspondence. Does not include Certified tracking.
Disputes
Send a demand letter before small claims
Say who owes you what and why. Genie drafts the demand in a firm, factual tone, and we print and mail it.
First-Class from $3.99 · Certified Mail $9.99 with tracking and a delivery record
Prices shown cover a one-page letter. Extra pages and applicable tax cost more; review your total before paying.
See a sample before you start.
A complete fictional example. Genie drafts your letter from your own details, and you review every word.
John Doe
123 Happy Place
Anytown, US 12345
September 16, 2026
Acme Services
123 Acme Way, Suite 200
Anytown, US 12345
Dear Customer Services Team,
I am writing about service invoice DP-610 dated August 18, 2026. My payment records show two payments of $85.00 for the same invoice, processed on August 20 and August 21. I reported this by email on September 2.
I can provide payment confirmations showing the dates, amounts and invoice reference. Please compare these with your ledger and explain any difference between your records and mine. If the duplicate payment is confirmed, please tell me how the refund will be issued and the expected processing time.
I am requesting review of these payments and return of the duplicate $85.00 if your records confirm the overpayment. Please respond by September 30 at john.doe@example.com. This is my requested response date, not a statement of a legal deadline.
Sincerely,
John Doe
What this letter is
A demand letter states what you are owed, why, and what you want the other side to do about it by a specific date. Many small-claims courts expect — and some require — that you make a written demand before filing, and judges routinely ask whether you tried to resolve it first. The letter also does real work on its own: it puts the claim in concrete terms and gives the other side a deadline to respond.
What to put in it
- Who you are, who they are, and how you're connected (contract, purchase, tenancy, job).
- A short factual account of what happened, in date order.
- The exact amount you are demanding, and how you calculated it.
- A specific deadline for payment or a response — a date, not "soon".
- What you intend to do if the deadline passes, stated plainly and without threats.
- Copies of invoices, contracts, receipts or photos that support the claim.
A demand letter's value is evidentiary: it shows you asked, on a date, in writing. Certified Mail adds USPS tracking and a record of delivery, so "we never received it" is not available as an answer.
From a prompt to the post office in 3 steps.
- 1
Describe it
Say what happened in plain words. No templates to pick.
- 2
Genie drafts & checks
It writes the letter in the right tone and finds the recipient's address.
- 3
Preview and send
Approve the exact letter and we post it. Certified adds tracking and a delivery record.
Choose how to mail it.
Drafting, printing, postage, and handling included. No subscription.
Good to know.
Do I have to send a demand letter before filing?
It depends on your court and your claim — some require a written demand, many expect one, and some do not. Check your local small-claims rules. PostalGenie drafts and mails the letter; it does not advise you on whether or where to file.
Should I send it Certified?
For a pre-suit demand, most people do. Certified Mail is $9.99 and adds tracking plus a record of delivery, which is the document you would bring with you if the matter proceeds.
Can I attach the contract and invoices?
Yes. Attachments are printed and mailed behind your letter, up to 12 pages total, and Genie can pull the key information from them into the draft. Pages after the first are $0.49 each.
*PostalGenie is a technology tool, not a law firm. Letters generated through PostalGenie are not legal advice and may not satisfy specific legal notice requirements. Consult a qualified attorney for legal matters.
Other letters Genie sends.
Send a demand letter before small claims, today.
You say it. Genie drafts and sends it.
Start my demand letterDisclaimers
- Prices are shown exclusive of sales tax; applicable sales tax is calculated and added at checkout. The base price covers a one-page letter ($3.99 First-Class, $9.99 Certified Mail); for multi-page letters, $0.49 per additional page (and a one-time $5.50 large-letter fee for 6 or more pages) are added and shown before payment. Handwriting, a voice note and read aloud are optional $0.99 add-ons each, offered where available and also shown before payment. Letters may be up to 12 pages.
- Genie is an automated AI system, not a person. It drafts each letter from the information you provide and does not add facts or claims you did not supply. AI-generated output may vary or contain errors; you are responsible for reviewing and approving the final letter, and no letter is mailed without your approval.
- Address lookup and verification rely on third-party data and are provided on a best-efforts basis. Accuracy is not guaranteed; you are responsible for confirming the recipient’s address before sending.
- Delivery times are estimates, not guarantees. Statutory deadlines, notice periods and filing requirements vary by state, contract and program — check the ones that apply to you.